FAQ

How DOES It Work?

STEP 1: ORDER

Complete the order form on the shop page.

You will receive an email with a confirmation of your order after submission.

STEP 2: INVOICE

We will review* your order and send you a second email with your invoice attached.

*(9am & 3pm , Mon -Fri, excluding public holidays)

STEP 3: PAYMENT

You are then required to make an EFT payment to our bank details indicated on the invoice.

To make future payments more convenient for you ,we advise you to add our bank details to your beneficiaries list. Please, use your email address as your payment reference.

STEP 4: PACKING

Once we have received your payment notification we will pack your order.

You will receive a whatsapp / email with the tracking link details.

STEP 5: DELIVERY

Expect our couriers to deliver your order within 1 to 5 working days depending on your location.

NATIONWIDE DELIVERY?

YES, any street address inside South Africa, home or work.

WHAT DOES DELIVERY COST?

LOCAL (Jhb, Pta):

R65 - Less than 2,4kg

R90 - More than 2,4kg

(Maximum 15kg)

OTHER AREAS:

To Be Advised On The Invoice

How do I repeat My last order?

All you need to do is pay the previous invoice amount, we will do the rest.

Please note, if any product is out of stock we will contact you.

ANY Problems?

If any problems should arise please contact us immediately, nothing is to big or too small.